Satisfaction guaranteed or your money back
Our 30-Day Return Guarantee
We want our customers to be 100% satisfied with our services, which is why we offer you the freedom to test and make sure our web hosting solutions are a perfect fit for your needs. If you are not completely satisfied, you can request a full refund within 30 days.
Full refund: If you decide that our services are not suitable for you, we will refund the full cost of the hosting package.
Freedom to test: You have 30 days to evaluate and see if our services fit your needs. without any financial risk.
Simple return process: The process of requesting a refund is quick and simple. Just contact our support team and we’ll sort out the rest.
Applicable to most packages: The return guarantee is valid for Web Hosting, WordPress Hosting and Reseller packages, offering a wide range of options to choose from.
30-Day Return Guarantee for Web Hosting Packages
At CHML, we pride ourselves on the quality and reliability of our web hosting services. However, we understand that each client has unique needs and requirements, and as such, it may be necessary to experience our services before making a final decision.
To that end, we offer a 30-day return guarantee on all our Web Hosting, WordPress Hosting and Reseller packages. This means you can purchase and test your chosen package without risk. If, for any reason, you are not completely satisfied with our service, you can request a full refund within 30 days of purchase.
How does the Return Guarantee work?
If you wish to cancel your web hosting service and request a refund, all you need to do is contact our customer support team within 30 days of purchasing the service. We will process the claim and initiate reimbursement.
Please note that this return guarantee only applies to Web Hosting, WordPress Hosting and Reseller packages.
Exceptions to the Return Policy
Please note that there are some exceptions to this return guarantee. Services and products such as VPS, Dedicated Servers, Colocation or Domains are not eligible for refund. They have specific conditions and contracts that do not allow refunds. For more details about these services and products, please refer to their specific terms and conditions.
We understand that choosing a web hosting provider can be a difficult decision. We hope this return guarantee will give you confidence in choosing [Numele Companiei] as a trusted partner for your needs. web hosting.
If you have any questions or concerns, please do not hesitate to contact us. Our team is always ready to help you.
Frequently Asked Questions Guarantee
What does the 30-day Satisfaction Guarantee mean?
Our 30-day satisfaction guarantee means that if you are not completely satisfied with our web hosting, WordPress hosting or Reseller services within the first 30 days of use, we will give you a full refund. Please note that this warranty does not apply to other services or products such as VPS, Dedicated Servers, Colocation or Domains.
How can I request a refund under the 30-day Satisfaction Guarantee?
If you wish to request a refund, you must contact our support team within 30 days of the date of purchase of the service. We will guide you through the cancellation and refund process.
What if I purchased a web hosting package and a domain at the same time?
In this case, we can refund the cost of the web hosting package if you request it within the first 30 days, but the cost of the web domain is non-refundable as this is a separate purchase not covered by our satisfaction guarantee.